How we keep great tenants! The secrets to Residential Property Management in the Reno Area
Once we have excellent tenants in place, we stick to our agreements. How many times have you signed a contract without reading it? We make sure that our tenants read and agree to the terms of their rental agreement. With everyone on the same page (landlords, tenants and property managers) it's fairly easy to follow the contract when a problem arises.
We respond quickly to complaints about noise or criminal activity occurring on or near the property. We want to protect our tenants, your investment, and our inventory! We do this by responding to anything suspicious or overtly dangerous.
We respond quickly to any maintenance requests. We offer an easy maintenance request form through our website. We encourage both tenants and landlords to use this form. Requests go directly to our front desk; we then schedule the appropriate appointments with plumbers, electricians, painters or contractors, depending on the maintenance request. Again, we want to protect our tenants, your investment and our inventory--we do this by keeping properties in excellent condition. We coordinate to make repairs easy and unobtrusive to the schedules of our tenants.
We keep communication open and easy with our tenants and landlords. Through Facebook, our website, snail mail, and even in our office--we inform the appropriate parties of any upcoming issues related to a rental property or the community.
We offer perks, like storage units!
We allow pets in some properties. We know that furry friends are a necessity to the happiness of many of our tenants. We respect that and will work with you to find the right pet-friendly home. Our fenced properties with large yards and hardwood floors are certainly some of the first properties to get rented! We look for properties with nearby parks, walking trails and other pet amenities.
We are here to serve our customers. Whether you're in need of a tenant, or in need of a place to live, we are here to help! We believe that property management is all about building relationships. When you call, our focus is on you!
We want to look beyond your current situation and see how we can help advance you to your goals. Many of our landlords are longtime investors; we seek out new properties for them to invest in. Many of our tenants would love to buy a home, but aren't sure where to start; we work with our tenants to easily move from a rental property into their own house! Tenants, we can put together a package that fits your budget and timeline--owning a home may be more realistic than you thought!
We show our appreciation to you. Whether it's a high-five or a check in the mail, you'll know how much we appreciate the opportunity to work with you!
Thank you, Great Tenants!